Refund and Cancellation Policy

At Squade Services, we value your trust and aim to deliver high-quality digital marketing solutions. This Refund and Cancellation Policy outlines the terms under which refunds and cancellations are handled for our services.

1. Service Agreement

All projects, campaigns, and marketing services offered by Squade Services are initiated only after a mutual agreement between the client and our team. Each service has defined terms, scope of work, and deliverables mentioned in the proposal or contract.

2. Cancellation Policy

  • Clients who wish to cancel a project or service must notify us in writing via email at info@squadeservices.com.

  • Cancellation requests made within 24 hours of payment may be eligible for partial consideration depending on the work status.

  • Once the project has started, cancellation is not permitted, and no refund will be issued.

  • Squade Services reserves the right to cancel or postpone a project if there is a breach of agreement, delayed payment, or unresponsiveness from the client.

3. Refund Policy

Since we provide digital marketing and creative services that require strategic effort and resources, we follow a strict no-refund policy once work has commenced. However, exceptions may be made at the sole discretion of management in the following cases:

  • Duplicate payment or technical billing error.

  • Project not initiated as per the agreement due to internal issues on our end.

All approved refunds (if any) will be processed within 7–10 business days to the original payment method.

4. Non-Refundable Services

Please note that the following services are non-refundable once work begins:

  • Search Engine Optimization (SEO) campaigns

  • Pay-Per-Click (PPC) or Google Ads management

  • Social Media Marketing or Advertising

  • Branding, Design, and Website Development

  • Content Creation or Copywriting Services

  • Any third-party tools or subscriptions purchased on behalf of the client

5. Project Termination by Squade Services

Squade Services reserves the right to terminate any service agreement or ongoing project due to:

  • Violation of company policies

  • Use of unethical or illegal marketing practices

  • Client misconduct or misuse of project resources
    In such cases, no refund will be provided.

6. Contact Us

For any queries regarding cancellations or refunds, please contact our support team at:
📧 info@squadeservices.com
🌐 www.squadeservices.com